Brand Promotion and Beliefs

Remarks by Chick-fil-A president Dan Cathy against gay marriage have created a huge amount of news coverage and public support/outrage.  Those who agree his stance have been flocking to the fast food restaurant in droves to show their support.  On August 1, 2012, an independently organized effort to get people who oppose gay marriage to visit Chick-fil-A generated huge crowds and record sales. On August 3, 2012, this was countered by same sex "kiss-ins" at some locations.  The only chicken consumed at those events was chicken-flavored lip gloss.

Does Dan Cathy's opposition to gay marriage indict Chick-fil-A as a whole?  Well, yes and no.  People often associate the beliefs of a leader with that of an entire company.  Does everyone who works at Chick-fil-A feel that way?  Of course not.  Do they discriminate against people based on sexual orientation?  Nope.  Are there thousands of businesses you patronize on a regular basis or whose products you buy that have leaders with beliefs counter to yours or that donate money to organizations you abhor?  Yep, but you are mostly unaware.

The point is that in this case a public remark ignited a firestorm, however the "problem" is hardly unique.  To the extent that it brings about civil debate on a subject then it was well worth the coverage.

But here's a separate matter to consider.  One that doesn't get discussed much.  If you're a spokesperson for a company there are very strict guidelines you must abide by to keep your reputation in good standing because your image is associated with the product/company you're promoting.  Get arrested in a drunken bar brawl, assault a police officer, commit battery against a domestic partner, or get exposed for a long string of extra-marital affairs and you'll likely find yourself out of an endorsement contract.

You have contractual obligations to the company, but what obligations do they have to you?  If the company you endorse is now associated with a stance that you do not believe in, is there recourse?  Are you entitled to state your own opinion on the matter?

Specifically for Chick-fil-A, what do the cows think?  Here is what I think they'd say:

Cows are generally known to be progressive thinkers.  They haven't developed the verbal skills of the Geico gecko yet, but they apparently have learned to fashion crude signs.

And I don't think they're worried about getting fired... flame broiled yes, but fired no.